Distance Sales Agreement

This is a courtesy translation provided for information only; in case of any discrepancy, the Turkish text prevails.

Drawn up pursuant to the Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

1. Seller Information

Company name: TürkiyeVPS
Address: Turkey (full address available on request)
Tax office / number: available on request
Email: [email protected]

2. Buyer Information

The full name/company name, address, phone number and email address registered in the customer panel are taken as the basis.

3. Subject of the Agreement

The rights and obligations of the parties regarding the sale and performance of the digital service (virtual server, hosting, domain name, etc.) ordered electronically by the Buyer through turkiyevps.com. The type, term and total price of the service are specified in the order summary and the invoice.

4. Payment and Performance

Payment is made using the methods offered on the website at the time of order (cryptocurrency, account balance and, when offered, credit/debit card or bank transfer (wire/EFT)). Once the payment is confirmed, the service is performed electronically, instantly or within 24 hours at the latest; access details are delivered to the customer panel.

5. Right of Withdrawal

Pursuant to subparagraph (ğ) of Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for services performed instantly in electronic form and intangible goods delivered instantly to the consumer, nor, pursuant to subparagraph (c), for services personalized in line with the consumer's requests (including domain name registration). By confirming the order, the Buyer acknowledges that they request performance of the service to begin immediately and that they therefore lose the statutory right of withdrawal.

Unconditional refund in the first 3 days: Independently of the statutory right of withdrawal, for hosting services (VPS, VDS, game servers, web hosting, VPN, IP rental and similar services) the Seller refunds the full amount paid, without requiring a reason, if a refund is requested within 3 days (72 hours) of the first purchase of the service. Domain fees, renewal payments and services terminated for abuse are not covered. The conditions and refund method are set out in the Refund Policy and Article 7 of the Service Agreement.

6. General Provisions

The Buyer acknowledges that, before placing the order, they have read the preliminary information on the essential characteristics, price, payment and performance of the service and have approved it electronically. Other terms regarding the use of the service are set out in the Service Agreement.

7. Competent Authority

For complaints and objections, the Consumer Arbitration Committee and Consumer Courts at the Buyer's place of residence or at the place where the transaction was made have jurisdiction, within the monetary limits announced by the Ministry of Trade.