Privacy Notice (KVKK)

This is a courtesy translation provided for information only; in case of any discrepancy, the Turkish text prevails.

Prepared pursuant to Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

TürkiyeVPS (Turkey (full address available on request)) — contact: [email protected]

2. Personal Data Processed

• Identity: first name, last name, Turkish national ID number (for invoicing)
• Contact: email, phone number, address
• Customer transactions: order, invoice, payment and support ticket records
• Financial: tax office and tax number, payment details (card details are not stored by us; they are processed by the payment institution)
• Transaction security: IP address, session and access records (logs)

3. Purposes and Legal Grounds for Processing

Your data is processed on the following legal grounds: the conclusion and performance of a contract (KVKK Art. 5/2-c); compliance with legal obligations — record keeping under tax legislation and Law No. 5651 (Art. 5/2-ç); the establishment, exercise or protection of a right (Art. 5/2-e); and our legitimate interests — service security and fraud prevention (Art. 5/2-f).

4. Transfers

Your personal data may be transferred, strictly limited to the purposes above, to payment institutions, domain name registries and registrars (for domain ownership information), e-invoice/e-archive service providers, our accounting service providers and, upon request, authorized public authorities and institutions. For international domain registrations, where the relevant registry is located abroad, data may be transferred abroad in accordance with Article 9 of the KVKK.

Live support: The messages you write in the live support window on our website, your name and email address (if provided) and, if you are logged in, your customer number and a summary of your services and invoices may be processed and stored abroad through our AI service provider Anthropic PBC (USA) and Telegram (Telegram Messenger Inc.), which our staff use for messaging, in order to answer your questions. Such transfers are made in accordance with Article 9 of the KVKK. Please do not share passwords, card details or identity numbers in the live chat; we will never ask you for such information.

5. Method of Collection

Data is collected electronically through forms on the website and customer panel, by email and through support tickets.

6. Your Rights

Under Article 11 of the KVKK, you have the right to learn whether your data is processed, to request information, to request correction or deletion of your data, to know the third parties to whom it has been transferred, to object, and to claim compensation for damages. You can submit your requests to [email protected]; requests are resolved within 30 days at the latest.